Privacy Policy

Last updated: March 30, 2026

1. Introduction

CloudLine ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and SMS verification services (collectively, the "Service").

2. Information We Collect

We may collect the following types of information:

• Account Information: Email address, username, and payment information when you create an account.
• Usage Data: API usage logs, service requests, IP addresses, browser type, and access times.
• Payment Information: We use third-party payment processors (PayPal, Stripe) and do not store your full credit card or bank details on our servers.
• SMS Data: Phone numbers and SMS messages received during verification sessions. This data is automatically purged after the session expires.

3. How We Use Your Information

We use collected information for the following purposes:

• To provide, maintain, and improve our Service.
• To process transactions and send related information.
• To communicate with you about updates, promotions, and support.
• To detect, prevent, and address technical issues and fraudulent activity.
• To comply with legal obligations.

4. Data Retention

We retain your account information for as long as your account is active. SMS verification data (phone numbers and message content) is automatically deleted within 24 hours after a verification session ends. Usage logs are retained for up to 90 days for security and debugging purposes.

5. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• Payment Processors: PayPal and Stripe process your payment data under their respective privacy policies.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Service Providers: We may share data with trusted partners who assist in operating our Service, subject to confidentiality agreements.

6. Data Security

We implement industry-standard security measures including HTTPS encryption, API key authentication, secure server infrastructure, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute data security.

7. Cookies

We use essential cookies for authentication and session management. We do not use advertising or tracking cookies. You can configure your browser to refuse cookies, but some features of the Service may not function properly.

8. Your Rights

Depending on your location, you may have the following rights:

• Access, correct, or delete your personal data.
• Withdraw consent for data processing.
• Request data portability.
• Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at support@cloudline.dev.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: support@cloudline.dev